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You can depend on the
Foundation for Educational Services (FES) to help you develop your
SOCS site, learn how to use it, and provide "live" ongoing support
whenever you need it.
From the time your SOCS
contract is signed -- and for as long as you need it -- the
SOCS support team is available to help.
We offer:
Site Web
Hosting
We host your system in a
secure, state-of-the-art, redundant facility with comprehensive
back-up and disaster recovery.
Customizable templates and
professional designers
We will incorporate your
school's colors, logos or mascots for a personalized look and
feel.
Comprehensive
training
Your staff will receive
comprehensive training that will enable them to hit the ground
running.
Unlimited access to
support resources
Our online training portal,
the SOCSInsider, contains all training materials,
enhancement updates, news and tips. You'll have 24/7 access
to tutorials, PDF
downloadable documentation and Flash demonstrations.
Phone or email support
access
SOCS Client Support staff is
available by phone 7:30 a.m. to 6 p.m. Central Standard
Time.
Ongoing
Webinars
These live online training
demonstrations keep you up to date on new enhancements.
DNS
registration
FES technical and support staff
handle transfers or new DNS registrations on your
behalf.
Rest assured, by the time
your SOCS site goes live, your team will be fully trained and ready
to populate your site with all the dynamic content and interactive
features that are standard with SOCS.
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